Improving health literacy takes more than writing in simple words or teaching patients to ask questions. We believe real change starts by looking at the overall system.
In accordance with all HIPAA guidelines, our team specializes in diagnosing challenges that affect patient safety, satisfaction and communication in:
- Clinical practice
- Health systems
Here are some examples of what we assess:
- Health system design
- Patient discharge process
- Layout and way finding
- Patient experience and satisfaction survey
- Documents and forms
- Patient-provider interactions
We then apply programs to ensure that your services are accessible by the people who need them most.
Please fill out the form below to schedule a consultation.